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Shipping Information

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​General:

All orders will be sent out from store to courier (Singapore Post) within 3 - 4 business days after receiving payment, and will take an estimated transit time**

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Transit Time**:

  •     Singapore: Standard Local Mail (Registered), 3 - 7 business days

  •     Malaysia & Brunei: Standard Air Mail (Registered), 4 - 8 business days

  •     Asia Pacific (Except AU, JP & NZ): Standard Air Mail (Registered), 5 - 12 business days

  •     US, EU, JP, AU, NZ, Rest Of the World: Standard Air Mail (Registered), 6 - 14 business days

 


**Note by Singapore Post:-

  • Tracking is available at "https://www.singpost.com/track-items" AND "https://www.parcelmonitor.com/track-singpost/"

  • Delivery times are only estimates and may/ may not be the actual delivery standard experienced.

  • Any delay at the destination countries is beyond the control of Singapore Post.

  • Estimated delivery time applies only to the major cities/ office of mail exchange. Please allow more time for destinations beyond that.

  • Packets, envelopes with enclosures, documents, etc are subjected to customs inspection and clearance.

  • For festive postings to the above major cities, it is advisable to add another 10 working days for airmail and 20 working days for surface mail to the above estimated delivery time.

  • Registered Mail requires an additional 2 days as it is a recorded delivery service.

Warranty

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​General:

All products does not provide warranty unless stated otherwise.

 

Protection Film:

Unless stated otherwise, there is a limited warranty for the Products for a period of 12 months from the shipment date of such Product to the Distributor ("Warranty Period"). During the Warranty Period, the limited warranty for the Product only covers defects in quality and material or any defects due to improper workmanship, but does not cover any:

  • Replacement of any Spare Part(s) due to wear and tear;

  • Software or accessory components

  • Failure of, or damage to the Product and/or any Spare Parts, due to misuse (including use other than in the normal customary manner and for the purposes specified), neglect, accident, improper installation, repair, alteration or modification not done in accordance with given instructions

  • Damage caused by shipping, force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power.

Return Policy

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​General:

If you are not 100% satisfied with your purchase, you can return the product within 30 days from the date you purchased it, in return a choice of a full refund OR exchange the product for another one, be it similar or not with a simple top-up of the difference in price.

 

We will commence your choice of option once we receive your returns.

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**Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt!

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